Data Protection

Pk 22 Privacy Policy

Your personal information is completely safe with us. Here you'll find full details on how we collect, use, and protect your data.

Last updated: January 1, 2026
Why your data is safe with pk 22
SSL Encryption
256-bit SSL encryption is active across all pages of pk 22. All data between your browser and our servers is fully encrypted.
No data selling
Your personal information is never sold to third parties. This is a core principle of pk 22 and one we do not compromise on.
Restricted Access
Your data is accessible only to authorized personnel, strictly on a need-to-know basis. Unauthorized access is strictly prohibited.
Your control
You can request to update, correct, or delete your data at any time. Your data belongs to you.
Secure Storage
All data is stored on secure servers with regular backups. Firewalls and active monitoring are in place to prevent unauthorized access.
Transparent Policy
We are transparent about what data we collect and why. pk 22 does not engage in any hidden data collection or undisclosed use.

1. Introduction

Welcome to pk 22. We believe that every user's right to privacy is fundamental. This Privacy Policy explains what data pk 22 collects, why we collect it, how we use it, and how we keep it secure.

By using pk 22's website, mobile app, or any of our services, you are considered to have accepted this Privacy Policy. This policy covers our Terms & Conditions Also applicable in part.

Important: This Privacy Policy may be updated at any time. For major changes, you will be notified by email and the date on this page will be updated accordingly.

2. Information we collect

Pk 22 only collects information that is strictly necessary. No unnecessary personal data is ever collected. See the full breakdown below:

Data Type Example Purpose of collection
Identity information Name, date of birth, NID number KYC verification & age confirmation
Contact Information Email, mobile number, address Account Management & Notifications
Financial Information Payment methods, transaction history Deposits, withdrawals & anti-money laundering
Usage data Login time, game history, bet records Service Quality & Security
Device Information IP address, browser, OS Fraud Detection

3. How We Collect Data

Pk 22 collects information in three main ways:

Directly from you

  • Form completed at registration
  • Documents submitted during KYC verification
  • Payment details provided during deposits or withdrawals
  • Information shared when contacting the support team

Automatically

  • Browsing data collected via cookies and tracking technologies
  • IP addresses and access timestamps stored in log files
  • Session data automatically saved during gameplay

From Third Parties

  • Transaction verification data from payment processors (bKash, Nagad, Rocket)
  • Identity verification results from KYC service providers
  • Risk assessment data from fraud detection services

4. How we use your information

Pk 22 uses the data it collects for the following purposes. Each purpose is essential for service delivery or legal compliance:

  • Account management: Registration, login, password reset, and account security.
  • Financial transaction processing: Processing deposits, handling withdrawal payments, and maintaining transaction history.
  • KYC & Legal Compliance: Age verification, identity confirmation, and anti-money laundering compliance.
  • Service Improvement: Analyzing user preferences to enhance the gaming experience.
  • Security & fraud prevention: Log analysis to detect suspicious activity.
  • Contact: Sending important updates, promotional offers, and support-related messages.
  • Responsible Gaming: Identifying excessive gaming patterns to help users stay in control.

pk 22 never transfers your data to advertisers or data brokers.

5. Data Sharing Policy

Pk 22 never sells your personal data. However, information may be shared in the following limited circumstances:

Authorized Third Parties

  • Payment Processor: Necessary transaction information is shared with bKash, Nagad, and Rocket to process deposits and withdrawals.
  • KYC Service Provider: Your name and ID details are shared with authorized institutions for identity verification purposes.
  • IT Service Provider: Limited data may be shared with technology partners for hosting and security services.

Legal obligations

Pk 22 may be required to share information with authorities in response to court orders, regulatory directives, or legal investigations. Where possible, you will be notified in advance.

Please note: pk 22 never voluntarily shares or sells your information to third parties for commercial purposes.

6. Security Measures

Pk 22 uses industry-leading security technology to protect your data. The core components of our security framework:

  • TLS/SSL Encryption: All data in transit is protected with 256-bit AES encryption.
  • Data Encryption: Sensitive data such as passwords and payment details are hashed and encrypted at rest.
  • Two-Factor Authentication (2FA): OTP is used as an additional layer of security at login.
  • Firewall & DDoS protection: Active server-level monitoring to prevent unauthorized access.
  • Regular security audits: Independent third-party experts regularly audit the security of our systems.
  • Access Control: Staff are only given access to the information necessary for their specific role.

That said, no method of transmission over the internet is 100% secure. In the event of a security breach, we will act promptly and notify all affected users.

7. Cookies policy

Pk 22 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser.

Cookies we use

  • Essential cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
  • Functional cookies: Used to remember your preferences such as language and theme.
  • Analytics Cookies: Used to understand which parts of the site are most visited. All data is fully anonymized.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain pk 22 services.

Your data rights at pk 22
Right to Access
You can request from support to see what information pk 22 holds about you. This will be provided within 30 days.
Right to Rectification
If any of your account details are incorrect, you can request a correction. With valid proof, updates are made promptly.
Right to Erasure
If you close your account, you may request deletion of your data. However, certain information must be retained for a specified period due to legal obligations.
Data Portability
You can request a download of your account and transaction data, provided in standard formats (CSV/PDF).
Right to Opt Out of Marketing
You can unsubscribe from promotional emails or SMS at any time. However, essential account notifications cannot be turned off.
Right to Lodge a Complaint
If you have any concerns about data protection, contact pk 22 support directly. We will respond within 7 business days.

9. Data retention periods

Pk 22 does not retain your data beyond what is necessary. Retention periods depend on the type of data and applicable legal requirements:

  • Account Information: For the duration the account is active and for 5 years after closure (as required by law).
  • Financial Transaction Records: A minimum of 7 years, in accordance with Bangladesh's financial regulatory requirements.
  • KYC Documents: 5 years after account closure.
  • Log files & technical data: Up to 12 months.
  • Marketing Preferences: Updated immediately upon unsubscribing.

Once the designated retention period ends, data is securely deleted or anonymized.

10. Protection of Minors' Data

Pk 22 does not collect information from or provide services to anyone under the age of 18, under any circumstances. Should we receive data belonging to a minor, it will be deleted immediately and the associated account will be closed.

If a parent or guardian believes their child has registered on pk 22, please support@pk22.wsto get in touch.

11. Contact & complaints

If you have any questions or concerns about this Privacy Policy, please get in touch with us:

Email: support@pk22.ws

We typically respond within 7 business days. For urgent security matters, we aim to respond within 24–48 hours.

Privacy FAQ

No, pk 22 never sells your personal information. Data may only be shared in limited circumstances — with authorized third parties such as payment processors or KYC services, or where required by law.

You can update general information directly from your profile settings after logging in. For sensitive changes such as name or date of birth, you will need to contact the support team and provide supporting documentation.

Partially. Financial transaction records and KYC documents must be retained for a set period (5–7 years) for legal reasons. However, your gaming profile and marketing data will be deleted.

If you consented to marketing communications at registration, you may receive SMS messages. You can unsubscribe at any time — click the STOP link in any SMS or contact our support team.

In the event of a security breach, pk 22 will immediately suspend affected accounts, notify you by email, and launch an investigation. Passwords will be reset and additional security measures will be applied. If you notice any suspicious activity, contact support right away.
Safe & trusted

Enjoy pk 22 with your data kept safe

Your privacy is our top priority at pk 22. Register with confidence and enjoy the best gaming experience in Bangladesh.

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